Social Media Policy

Whilst the intention of the Facebook group is to promote and encourage interaction and debate with the Club and its supporters, we would also like to point out that with that comes a certain amount of responsibility to protect the image of the Club/Team.

The club now has ongoing, dedicated programmes involving schools and young children within the community.  Blackburn Hawks have a responsibility to ensure that officially associated social media feeds are appropriate for a younger audience.

The Blackburn Hawks are dedicated to providing a safe online environment for supporters of all ages.  Nevertheless, the club has a duty of care to all of its members and must occasionally take measures to protect them from the results of irresponsible fan behaviour online.

This document clearly outlines the conduct expected of all contributors to our social media channels:

1. The Blackburn Hawks promote healthy and honest discourse with its supporters.
2. We expect that supporters exercise personal responsibility whenever they participate in social media discussions.
3. Illegal content such as racial, ethnic, sexual, religious, and physical disability slurs will not be tolerated.
4. Bullying or behaviour considered as bullying by the social media admins will not be tolerated.  This includes personal attacks against the team, staff members and volunteers.
5. Your comments, links, photos, and videos are welcome on our social feeds; however, all posts should be relevant to the channel and may be reviewed by our social media team.
6. The club reserve the right to edit, amend or delete any misleading, inaccurate or illegal content depicted on any official Blackburn Hawks social media channel.  The club also reserves the right to delete posts if requested by the EIHA if they are considered to be violating their code of conduct.
7. Comments posted by others on our social media feeds do not represent the opinions of the Blackburn Hawks.
8. The Club is not required to enter into conversations regarding its management of social media feeds.  This includes, but is not limited to discussion regarding banned accounts.
9. Ice hockey is a family sport and the Club encourages comments and discussions from fans of all ages.
10. Bad language is discouraged and should be kept to a minimum.

In short, while creative and inventive posts are most welcome, we reserve the right to remove any postings that are offensive, inappropriate, contain insults, bad language, illegal suggestions, attacks, commercial advertising, self-promotion, spam, or unwelcome solicitations. Trolls will not be tolerated.

The Blackburn Hawks also reserve the right to contact Facebook or Twitter and follow their reporting policy for any posts that are in violation of their respective code of conduct.

The social media team will only delete comments as a last resort unless they are considered illegal or wholly inappropriate. We would prefer to leave posts and comments in place along with the warnings from the admin team as an example to other supporters of what is not considered appropriate.